About me

I am 27 years old, finishing my studies at the Faculty of Polish Studies at the Jagiellonian University and, to be honest, I do not know what to do with myself.

Like many people in my situation, on one hand, I look askance at corporations, on the other hand, I long for regular working hours and angels from LuxMed. I manage to get a job in customer service. I handle phones, emails, input various things into different systems. Kajo Rudziński is simply one of many.

I supposedly do not complain about what I do, but I hate the way I work. Why? Everything, as it is in customer service, is calculated: how many calls to make, how many emails to send, how much time to pee, how many minutes to drink coffee. The results are secondary, what’s important is that I go steady with the schedule like Japanese trains. Depending on how I am doing, I glow in the results in red, yellow, or green. And I’m almost never glow in green.

I noticed that one guy at our place works differently than others. He’s not on the scoreboard, and he’s not a manager. No one checks how much time he spends on coffee, yet everyone respects him. I find out that he’s an analyst. I envy him.

In my free time, I start learning Excel, I take my first online courses. At work, I help my boss with summaries, reports, tables, comparisons. I notice that, although on a modest scale, I can already be an analyst in my current job.

After several attempts, I get a job as an analyst at Lufthansa. The change in the way and quality of work is bigger than I assumed. Not only am I doing what I like, but I also work completely differently. Generally, no one controls my day, what I’m doing at a given hour. I’m responsible for quality and results, not for going like a vacuuming robot – on designated paths, at designated times.

I don’t slow down with learning, quite the opposite. On my own, as quickly as possible, I master SQL, which I use every day at work. My employer sends me to a conference in Berlin, I get to know KNIME. It’s really good!

As a professional analyst, I moved to Zooplus, where I work to this day, currently as a Analytics Architecture Expert.

I love my job, I adore what I do. Monday is my favorite day of the week. My salary has significantly increased. My greatest passion has become data visualization in Tableau. Besides that – I code, mainly SQL at work, Python after hours. I get to know such tools as SAP BW, HANA, Athena, Bitbucket, Git.

I train others in Tableau, helping them draw the right conclusions from well-prepared data. Kajo Rudziński is no longer just another customer service agent.

From an average humanities student, I have become a pretty good analyst.